About
SERVICOM is an acronym for Service Compact with All Nigerians . It was established in 2004 as the outcome of a Three-day Special Presidential Retreat on Service Delivery with the President, Ministers, Special Advisers, Presidential Aides and Chief Executives of major Extra-ministerial Departments and Parastatals.
It is an initiative of the Federal Government of Nigeria conceived to promote effective and efficient service delivery in MDAs to ensure customer satisfaction and to manage the performance-expectation gap between Government and citizens as well as other members of the public, on issues of service delivery.
SERVICOM CORE VALUES
Excellence
We are dedicated to giving the best and world class service achieving excellence
Integrity
We act with honesty and integrity, not compromising the truth
Accountability
We accept our individual and team responsibilities
Efficiency
We are dedicated to giving the best and world class service achieving excellence
Evaluations Conducted
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Complaints Resolved
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Public Servants Trained
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Our Recent Blog And News
SERVICOM Calls for Sustained Reforms as Q1 Performance Review Meeting Concludes
SERVICOM Calls for Sustained Reforms as Q1 Performance Review Meeting Concludes The SERVICOM Presidency Office has reaffirmed the need for sustained reforms to deepen service excellence across Ministries, Departments, and Agencies (MDAs), following the successful conclusion of its First Quarter Charter Performance Reporting Breakfast Meeting in Abuja. The meeting provided…
Celebrating Excellence: SERVICOM Honours Outstanding Staff for March 2026
At SERVICOM, excellence remains a core value that drives our commitment to delivering quality, citizen-focused services across Ministries, Departments, and Agencies (MDAs). As part of our ongoing effort to recognize and encourage outstanding performance, the SERVICOM Office has honoured exceptional staff members for the month of March 2026. These recognitions…
SERVICOM PRESIDENCY OFFICE LAUNCHES THE NIGERIA EGM: ELECTRONIC GRIEVANCE MANAGEMENT PLATFORM
The SERVICOM Presidency Office, in collaboration with the Environmental and Social Framework (ESF) Unit of the World Bank, has launched the Nigeria Electronic Grievance Management platform EGM today in Abuja. The Acting National Coordinator SERVICOM presidency, Mrs. Helen Lawal, in her welcome address said that, the launch of the E-…